The Information Management Group is part of the Institute of Information Systems at the University of Bern, and is dedicated to the opportunities and challenges of digitalization in business, society, and administration. Using a broad spectrum of methods, we investigate how technologies should be used, designed and managed to achieve the best benefits for all involved stakeholders.
While AI-based voice assistants (e.g., Siri, Alexa) provide manifold opportunities for consumers, their technological abilities restrict the amount of information submitted during interactions. This can lead to information asymmetries and undesired outcomes for consumers. It can also lead to perceptions of being treated unfairly, which in turn might lead to fewer purchases or churn. Therefore, this project aims to identify, develop, and implement novel interfaces and configurations for AI-based voice assistants that lead to a more balanced alignment of interests. As a PhD student in this project, you will collect empirical evidence and test first prototypes of AI-based voice assistants that can reduce unfairness perceptions for consumers while ensuring adequate outcomes for providers. Working on this project will provide you with an exciting and responsible job with excellent opportunities for further training and development.
Additional information about the Institute can be found at www.iwi.unibe.ch.
Information on doctoral studies and admission requirements at the WISO Faculty of the University of Bern can be found at: www.bwl.unibe.ch/studium/studienprogramme/doktorat/index_ger.html
If you have any questions, please contact Prof. Dr. Christian Matt (email@example.com). Please send your application electronically via the application form or by e-mail to firstname.lastname@example.org. You will receive a confirmation of receipt shortly.